Employee Assistance Program (EAP)

New Opportunities Employee Assistance Program

The Stairways New Opportunities Employee Assistance Program (EAP) is a benefit employers provide to employees and their household members to help them through difficult times. It is designed to help individuals access professional services quickly and confidentially.

The program deals with a wide range of human problems which, if left untreated, often result in personal hardships at home and/or poor performance at work. 



"We would be 100% comfortable and confident in recommending to employers the value of an EAP, and also stress that the EAP provider is equally important in a successful EAP program. Thus, New Opportunities would be our recommendation to provide such services.” -Suzanne N.


Who provides counseling services? 

Our EAP staff has extensive backgrounds or specialties in areas such as family issues, behavioral health, chemical dependency and interpersonal relationships. All are experienced and certified professional therapists.

Who pays for this service?

The Employee Assistance Program is provided free to employees and household members of participating business clients. There is no cost for evaluations, referrals or brief counseling services. Anyone who is referred to another provider in the community for services will usually be able to use their health care benefit coverage.

Is the service confidential?

Yes! The Employee Assistance Program is a strictly confidential service offered on-site or outside the work place.

How do I initiate services?

Employers may simply call 814-878-2126 to obtain additional information, business references, a personalized fee schedule and to set up an appointment with our New Opportunities Business Liaison.

Employees of participating EAP businesses may call 814-456-0584 or toll-free 800-321-7988 to set up an appointment. Our counselors are flexible and will work with you to accommodate work and family commitments.

Healthy Exchange Newsletter

Stairways New Opportunities participants receive the Healthy Exchange quarterly newsletter, full of useful and timely tips for improving life, balancing work and family and addressing relationship needs. View current and past issues of Healthy Exchange here.

Contact Information and Location Map

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Manager of EAP Services
Char Myers 814.878.3433
E-mail: cmyers@StairwaysBH.org

2185 W. 8th Street
Erie, PA 16505

24/7 Answering Service 800.321.7988


"Stairways helped me to work on recovery, one step at a time." -Ron S

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